Terms & Conditions – Wow Plant

Last Updated: 7 January 2026
Contact Email: info@wowplant.in

Welcome to Wow Plant. These Terms and Conditions (“Terms”) govern your use of our website, services, and the purchase of products from our online platform. By accessing or using Wow Plant, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.


1. About Wow Plant

Wow Plant is an online platform engaged in the sale of gardening-related products including but not limited to live plants, seeds, grow bags, pots, fertilizers, compost, and gardening accessories.


2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age, or

  • You are accessing the website under the supervision of a parent or legal guardian.


3. Account Registration

  • You may be required to provide accurate personal information to place orders.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • Wow Plant is not liable for any loss resulting from unauthorized account access.


4. Product Information

  • We strive to display accurate product descriptions, images, pricing, and availability.

  • Due to the nature of live plants and organic products, actual appearance, size, color, or growth may vary.

  • Images are for representational purposes only.


5. Pricing & Payment

  • All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of taxes as mentioned.

  • Wow Plant reserves the right to modify prices without prior notice.

  • Payments must be made through authorized payment gateways available on the website.

  • In case of payment failure, the order will not be confirmed.


6. Order Acceptance & Cancellation

  • Order confirmation does not guarantee acceptance.

  • Wow Plant reserves the right to cancel any order due to:

    • Stock unavailability

    • Incorrect pricing

    • Payment issues

    • Suspected fraudulent activity

In such cases, any paid amount will be refunded as per our refund policy.


7. Shipping & Delivery

  • Delivery timelines are estimates and may vary based on location, weather, or courier delays.

  • Wow Plant is not responsible for delays caused by third-party logistics partners.

  • Live plants may be affected by transit conditions; reasonable care is taken in packaging.


8. Returns, Refunds & Replacements

  • Due to the perishable nature of live plants, returns may not be accepted unless the product is damaged or incorrect.

  • Customers must report issues within 24 hours of delivery with clear photos/videos.

  • Refunds or replacements are subject to verification and approval by Wow Plant.

  • Shipping charges are non-refundable unless otherwise stated.


9. Use of Products

  • Gardening products should be used strictly as per recommended usage instructions.

  • Wow Plant is not responsible for plant damage due to overwatering, improper care, climate conditions, or misuse.

  • Organic fertilizers and compost results may vary depending on soil, climate, and usage.


10. Intellectual Property

  • All content on the website including text, images, logos, graphics, and designs are the property of Wow Plant.

  • Unauthorized copying, reproduction, or distribution is strictly prohibited.


11. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Upload or transmit harmful, abusive, or misleading content

  • Attempt to breach website security or interfere with operations

Violation may result in account suspension or legal action.


12. Limitation of Liability

  • Wow Plant shall not be liable for indirect, incidental, or consequential damages.

  • Liability, if any, shall be limited to the value of the product purchased.

  • We do not guarantee uninterrupted or error-free website access.


13. Third-Party Links

  • Our website may contain links to third-party websites.

  • Wow Plant is not responsible for the content, privacy policies, or practices of third-party sites.


14. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which outlines how your personal data is collected and used.


15. Force Majeure

Wow Plant shall not be liable for failure or delay in performance due to events beyond reasonable control, including but not limited to natural disasters, strikes, pandemics, or government actions.


16. Governing Law & Jurisdiction

  • These Terms shall be governed by the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of courts in India.


17. Modifications to Terms

Wow Plant reserves the right to modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of updated Terms.


18. Contact Information

For any queries, complaints, or legal notices, please contact us at:

📧 Email: info@wowplant.in


By using Wow Plant, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

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